Frequently Asked Questions

Everything you need to know about your gear and orders.

What is the standard shipping time for my order?

We typically process orders within 24 hours. Delivery usually takes 2-4 business days depending on your location and the selected shipping method.

Do you offer a warranty on swim gear and equipment?

Yes, all our products come with a 2-year warranty against manufacturing defects to ensure you have the best experience in the water.

How do I return an item if it doesn't fit?

We offer a 365-day return policy. Simply use our online return portal to print a prepaid label and send the item back in its original packaging.

Are your wetsuits suitable for both pool and open water swimming?

Our wetsuits are specifically designed for open water and triathlon use. We recommend rinsing them with fresh water after every use to maintain buoyancy and flexibility.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my package in real-time?

Absolutely. Once your order is dispatched, you will receive a tracking link via email to monitor your shipment's journey to your doorstep.