Returns & Exchanges
At Watery, we want to ensure you have the perfect gear for your aquatic adventures, which is why we offer a 30-day return policy on all unused sports equipment and apparel. If your purchase doesn't meet your expectations, our streamlined process makes it easy to swap sizes or get a full refund.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the equipment is clean and has not been used in water.
- 3.Affix Shipping Label
Print the prepaid shipping label provided through our portal and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5 business days of receipt.